SHIPPING INFORMATION

PROCESSING AND SHIPPING MAY TAKE UP TO 7 BUSINESS DAYS DUE TO HIGH VOLUME. SHIPPING TIMES AT CHECKOUT DO NOT INCLUDE PROCESSING TIME. THANK YOU FOR UNDERSTANDING.

Most orders and items we hold are imported from the U.S, orders placed typically ship within 5-7 business days while others can take up to 4 weeks. Regular orders placed on Fridays, holidays or weekends will be processed in the order received and within 5-7 business days. These periods could increase to 10-14 business days during peak sales times.

Once your order has shipped, you will receive an email notification with tracking information. 

If you need assistance with monitoring or tracking your order, please reach out via our Contact Us page with your shipping method and order number.

DOMESTIC Shipping

In addition to domestic shipping within CAIRO we offer shipping to the CITIES listed below. Please note that increased shipping rates apply and the shipping price will automatically adjust to your location. Pricing will vary from CITY to CITY.

• CAIRO
• ALEXANDRIA
• HURGHADA
• HELWAN
• BANHA

OUT OF STOCK/ PRE-ORDERS' Shipping Times

Please understand that international packages will take longer to arrive than in-stock orders. Once the package arrives into your country, it will also pass through your customs office which can add time to the delivery. Customs can hold a parcel for several weeks and open up packages for inspections. Usually international packages arrive within 4-6 weeks, yet it can take longer depending on transit times and customs clearance. Unfortunately, there is nothing we can do internally to speed up the process. Lost packages are extremely rare, so please allow sufficient time for your package to arrive.

Refused Shipments

If you decide to refuse any shipments from www.babycorpeg.com you are responsible for the original shipping charges. any duties/taxes/brokerage fees/customs/VAT/importation fees that are incurred on the package (on both the original and return shipments), and the cost of returning the package to BabyCorp. This amount will be subtracted from your merchandise credit and if the associated costs exceed the merchandise total, your credit card will be billed for the difference. Moreover, you are responsible for expenses associated with packages that are undeliverable due to incomplete address information, no signature on file, or no recipient at the shipping location provided.